Delivery Information

Processing time: 1-3 days.

Shipping time: 7-20 working days worldwide.

Provide tracking number after shipment.

The buyer shall bear the customs fees.

The goods are shipped from China and the transportation time is 7-20 working days.

The buyer shall bear the import tariffs.

We may cancel the order due to inventory or payment issues.

Last Updated: August 4th, 2026

Huayue Xinghai Trading Co., Ltd. operates this store and website, including all relevant information, content, features, tools, products, and services, with the aim of providing you (customers) with a carefully planned shopping experience (hereinafter referred to as the "Service"). Huayue Xinghai Trading Co., Ltd. is supported by XiLeMall, which enables us to provide services to you. This privacy policy describes how we collect, use, and disclose your personal information when you access, use, or make purchases or other transactions through the service, or communicate with us in other ways. If there is a conflict between our terms of service and this privacy policy, this privacy policy shall prevail in the collection, processing, and disclosure of your personal information.

Please read this privacy policy carefully. By using and accessing any service, you confirm that you have read this privacy policy and understand that we collect, use, and disclose your information as described in this privacy policy.

The personal information we collect or process

When we use the term 'personal information', we refer to information that can identify or be reasonably associated with you or others. Personal information does not include information collected anonymously or that has been de identified, that is, information that cannot be identified or reasonably associated with you. Based on the way you interact with the service, your place of residence, and applicable laws or requirements, we may collect or process the following categories of personal information, including inferences drawn from such personal information:

• Contact information, including your name, address, billing address, shipping address, phone number, and email address.
• Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment details.
• Account information, including your username, password, security questions, preferences, and settings.
• Transaction information, including items you have browsed, added to your shopping cart, added to your wishlist, or purchased, returned, exchanged, or cancelled, as well as your past transaction records.
• The information you communicate with us, including the information you include when communicating with us, such as when sending customer support inquiries.
• Device information, including information about your device, browser or network connection, your IP address, and other unique identifiers.
• Use information, including information about your interaction with the service, including how and when you interact or navigate with the service.

Personal Information Source

We may collect personal information from the following sources:

• Directly obtained from you, including when you create an account, access or use the service, communicate with us, or otherwise provide us with your personal information;
• Automatically obtained through services, including from your device when you use our products or services or visit our website, as well as through the use of cookies and similar technologies;
• Obtain from our service providers, including when we hire them to enable certain technologies and when they collect or process your personal information on our behalf;
• Obtain from our partners or other third parties.

How we use your personal information

Based on the way you interact with us or the services you use, we may use personal information for the following purposes:

Provide, customize, and improve services. We use your personal information to provide you with services, including fulfilling contracts with you, processing your payments, completing your orders, remembering your preferences and products of interest, sending you notifications related to your account, processing purchases, returns, exchanges or other transactions, creating, maintaining and managing your account, arranging shipments, assisting with returns and exchanges, enabling you to leave reviews, and creating personalized shopping experiences for you, such as recommending products related to your purchases. This may include using your personal information to better customize and improve services.

Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional information via email, text message, or mail, and displaying online advertisements of products or services to you on our services or other websites, including based on products you have previously purchased or added to your shopping cart and other activities on our services.

Security and fraud prevention. We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate or take action against possible fraud, illegal, unsafe or malicious activities, protect public safety, and ensure the security of our services. If you choose to use the service and register an account, you are responsible for protecting the security of your account credentials. We strongly recommend that you do not share your username, password, or other access details with anyone.

Communicate with you. We use your personal information to provide you with customer support, respond promptly to you, provide you with effective services, and maintain our business relationship with you.

Legal reasons. We use your personal information to comply with applicable laws or respond to effective legal procedures, including requests from law enforcement or government agencies, investigations or participation in civil evidence collection, potential or actual litigation or other adversarial legal proceedings, and to carry out or investigate actions that may violate our terms or policies.

How do we disclose personal information

In some cases, we may disclose your personal information to third parties for legitimate purposes in accordance with this privacy policy. This type of situation may include:

Disclose to XiLeMall, suppliers, and other third parties who provide services on our behalf (such as IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and transportation).

Disclose to business and marketing partners to provide marketing services and advertise to you. For example, we use XiLeMall to support personalized advertising through third-party services based on your online activities on different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy statements. Depending on your place of residence, you may have the right to instruct us not to share your information in order to display targeted advertising and marketing to you based on your online activities on different merchants and websites.

When you instruct, request, or agree for us to disclose certain information to third parties, such as shipping products to you or through your use of social media plugins or login integrations.

Disclose to our affiliated companies or within our company group.

Related to business transactions (such as mergers or bankruptcies), to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms or policies of service, and to protect or defend the services, our rights, and the rights of our users or others.

Relationship with XiLeMall

The service is hosted by XiLeMall, which collects and processes personal information about your access and use of the service in order to provide and improve the service to you. The information you submit to the service will be transmitted and shared with XiLeMall and third parties that may be located outside your country of residence in order to provide and improve the service to you. In addition, to help protect, develop, and improve our business, we use certain XiLeMall enhanced features that integrate data and information obtained from your interactions with our store and other merchants and XiLeMall. To provide these enhanced features, XiLeMall may use personal information collected about your interactions with our store, other merchants, and XiLeMall. In these cases, XiLeMall is responsible for processing your personal information, including responding to your requests to exercise your rights to use your personal information for these purposes. To understand how XiLeMall uses your personal information and any rights you may have, you can visit the XiLeMall Consumer Privacy Policy. Based on your place of residence, you can exercise certain rights related to your personal information through the XiLeMall privacy portal link here.

Third party websites and links

The service may provide links to websites or other online platforms operated by third parties. If you follow website links that are not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee or take responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information found on these websites. The information you provide in public or semi public places, including the information you share on third-party social networking platforms, may also be seen by other users of the service and/or users of these third-party platforms. Our use of this information or the use of such information by third parties is not restricted. The inclusion of such links in our services does not imply our endorsement of the content on such platforms or their owners/operators (unless otherwise disclosed in the services).

Children data

The service is not suitable for children's use, and we will not intentionally collect any personal information of children who have not reached the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us using the contact information listed below to request the removal of that information. As of the effective date of this privacy policy, we are not actually aware of our "sharing" or "selling" (as defined by applicable laws) of personal information of individuals under the age of 16.

Your information security and retention

Please note that no security measure is perfect or indestructible, and we cannot guarantee 'perfect security'. Furthermore, any information you send us may not be secure during transmission. We suggest that you do not use insecure channels to convey sensitive or confidential information to us.

The duration for which we retain your personal information depends on various factors, such as whether we need this information to maintain your account, provide services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on your place of residence, you may have some or all of the following rights related to your personal information. However, these rights are not absolute and may only apply in specific circumstances, and in some cases, we may lawfully refuse your request.

Right to access/be informed. You may have the right to request access to the personal information we hold about you.

Delete right. You may have the right to request the deletion of the personal information we have saved about you.

Right to correction. You may have the right to request correction of inaccurate personal information we have stored about you.

The right to carry. In certain circumstances and with specific exceptions, you may have the right to receive a copy of the personal information we hold about you and request that it be transferred to a third party.

The right to opt out of selling or sharing for targeted advertising. Depending on your place of residence, you may have the right to choose to opt out of "selling" or "sharing" your personal information, or to opt out of using your personal information for "targeted advertising" as defined by applicable privacy laws.

Manage communication preferences. We may send you promotional emails, and you can choose not to receive them at any time by using the unsubscribe option displayed in our email. If you choose to opt out, we may still send you non promotional emails, such as emails about your account or the orders you have placed.

If you reside in the UK or the European Economic Area and are subject to exceptions and limitations under local law, in addition to the aforementioned rights, you may also exercise the following rights:

Oppose processing and restrict processing: You may have the right to request that we stop or restrict the processing of personal information for certain purposes.

Withdrawal of consent: If we rely on your consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, it will not affect the legality of any processing based on your consent prior to the withdrawal.

You can contact us at the location indicated on the service or through the contact information provided below to exercise any of these rights. To understand how XiLeMall uses your personal information and any rights you may have, including those related to the data processed by XiLeMall, you can visit https://www.xilemall.com/page-privacy-policy

We will not discriminate against you for exercising any of these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. According to applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such requests from the agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will promptly respond to your request in accordance with applicable laws.

Complaint

If you have any complaints about our handling of your personal information, please contact us using the contact information provided below. Depending on your place of residence, you may have the right to appeal our decision or file a complaint with your local data protection agency by contacting us through the contact information provided below. For the European Economic Area, you can find a list of responsible data protection regulatory agencies here.

International transmission

Please note that we may transfer, store, and process your personal information outside of your country of residence.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's standard contractual terms, or any equivalent contracts issued by relevant UK regulatory authorities (if applicable), unless the data is transferred to a country that has been determined to provide sufficient levels of protection.

Changes to this Privacy Policy

We may update this privacy policy from time to time, including reflecting changes in our practices or other operational, legal, or regulatory reasons. We will publish the revised privacy policy on this website, update the 'last update' date, and provide notifications as required by applicable laws.

Contact Information

If you have any questions about our privacy practices or this privacy policy, or if you would like to exercise any rights available to you,

Please call +86 191 2953 9136, email us at geng@hyxhshipping.cn, or contact us at: 5C-221N, 5th Floor, Building 210, Tairan Technology Park, No. 113 Tairan 4th Road, Tian'an Community, Shatou Street, Futian District, Shenzhen, Guangdong 518000, China.

. As far as applicable data protection laws are concerned, we are the data controller of your personal information.

All sales are final sales. Returns or refunds are not accepted after shipment. If you receive damaged goods, please contact us within 7 days and provide photos.